Patient Engagement Software Market, By Type (Web based, Cloud based, On premise), By Application (Payers, Providers, Individual Users), Industry Trends, Estimation & Forecast, 2023-2030

Market Overview

Patient engagement software is a digital application that patients can access on their smartphone, tablet or computer. It is a platform which allows physicians to manage the patient-provider relationship, communicate with patients and offer medical, educational resources to patients. It is a useful tool to improve health outcomes of patient and population, improve patient experience and lower cost, and it is the most effective way to engage the patients in their care.

Patient Engagement Software market was valued at 16.8 billion US$ in 2022 and is projected to reach 36.5 billion US$ by 2030, at a CAGR of 10.2% during the forecast period.

Market Dynamics

Increasing government initiatives and regulations to promote patient-centric care is boosting the global patient engagement software market. For instance, U.S. Department of Health and Human Services (HHS) has introduced new rules to secure access, exchange information, and use of electronic health information. MyHealthEData initiative would reduce the burden on patients and providers, increase the flow of health information, and foster innovation by unleashing data for researchers and innovators. Further, the Ministry of Health and Family Welfare (MoHFW) has introduced various e-Gov initiatives in Health care sectors in India. The initiatives are to make all medical facilities available from any part of the world all time through Web services, mobile services, SMS, or Call center services. The services cover Online medical consultation, Online medical records, Online medicine supply management and Pan-India exchange for patient information. Additionally, Increasing utilization of mobile healthcare Solutions are key driving factors of the market. However, Lack of Information safety might hamper market growth. The patient’s information are leaked to earn money. For instance, in the social media website, there is disclosing of protected health information for $10,000. Moreover, Technological advancement in patient engagement software would provide lucrative opportunities for the market in the coming years.

Market Segmentation

The global Patient Engagement Software market is mainly classified based on Type, Application. Type is further segmented into Web based, Cloud based, On premise. By Application, the market is divided into Payers, Providers, Individual Users.

Web based patient engagement software was dominating the global patient engagement software market by type in 2019. Web based patient engagement software is more flexible in terms of interoperability. Web based patient engagement software provides educational resources, secure messaging, personal health applications, customized care plans, and population health analytics. Web based patient engagement software is convenient for patients. The increasing development of advanced, Web based patient engagement software would improve the market growth. For instance, Equicare Health has introduced the latest version of its product, Equicare CS (ECS) 4.8. EQUICARE CS (ECS) is a web-based software that facilitates patient engagement, including patient navigation, patient reported outcomes, survivorship care and number of other clinical tools. The advanced version ECS 4.8 includes charting improvements that make it easier for providers to organize patient assessment and encounter notes, as well as new Case Finding feature. Further, ICON plc has introduced a web based patient engagement platform, to provide study specific information and connectivity with the nearest investigative site to the patients.

Regional Analysis

Based on geography, the global Patient Engagement Software market is divided into North America, Europe, Asia-Pacific, South America, and Middle East & Africa. North America is further divided in the U.S., Canada, and Mexico, whereas Europe consists of the UK, Germany, France, Italy, and Rest of Europe. Asia-Pacific is segmented into India, China, Japan, South Korea, and Rest of Asia-Pacific. The South America region includes Brazil, Argentina, and the Rest of South America, while the Middle East & Africa is categorized into GCC Countries, Egypt, South Africa, and Rest of Middle East & Africa.

North America was dominating the global patient engagement software market in 2019. The increasing launch of new and advanced patient engagement software, integration of patient engagement software, and government initiative towards Patient-Centric Care are boosting the North America patient engagement software market. For instance, the FDA has established the Patient and Caregiver Connection program (P&CC) to provide the Center for Devices and Radiological Health (CDRH) staff to obtain patient and caregiver input. Partnership and collaboration between companies to develop patient engagement platform would improve the market growth. Craneware, Inc., has signed a partnership agreement with VestaCare, Inc., automated payment technologies and services company. According to the agreement, Craneware will be offering unique patient engagement solutions to provide faster and simplify payment of patient financial obligations.

North America Patient Engagement Software market is estimated to grow at a CAGR of 16.7% till 2030.

Competitive landscape

Key players operating in the Patient Engagement Software industry include IBM, Cerner Corporation, Epic Systems, McKesson Corporation, Athenahealth, Allscripts, GetWell Network, Medecision, Lincor Solutions, Orion Health, Get Real, Oneview.

Introduction of new and advanced patient engagement software, integration of patient engagement software, and partnership and collaboration between companies to develop patient engagement platform are some of the key strategies adopted by the top companies. For instance, on January 13, 2020, R1 RCM Inc., a leader in technology-enabled revenue cycle management (RCM) services to healthcare providers, has signed an agreement to acquire SCI Solutions, Inc. (SCI), a leading provider of SaaS-based scheduling and patient access solutions, for $190 million in cash.

Patient Engagement Software Market Key Segments

By Type
• Web-based
• Cloud-based
• On-premise

By Application
• Payers
• Providers
• Individual Users

Key Global Patient Engagement Software Industry Players

• IBM
• Cerner Corporation
• Epic Systems
• McKesson Corporation
• Athenahealth
• Allscripts
• GetWell Network
• Medecision
• Lincor Solutions
• Orion Health
• Get Real
• Oneview

Table of Content

1. Market Introduction
1.1. Executive Summary
1.2. Market Definition
1.3. Market Scope

2. Research Methodology
2.1. Primary Research
2.2. Research Methodology
2.3. Assumptions & Exclusions
2.4. Secondary data sources

3. Patient Engagement Software Market Overview
3.1. Report Segmentation & Scope
3.2. Key Market Trend
3.3. Drivers
3.3.1. Increasing government initiatives and regulations to promote patient-centric care
3.3.2. Increasing utilization of mobile healthcare Solutions
3.4. Restraints
3.4.1. Lack of Information safety
3.5. Opportunity
3.5.1. Technological advancement in patient engagement software
3.6. Porter’s Five Forces Analysis
3.6.1. Porter’s Five Forces Analysis
3.7. Market Share Analysis

4. Type Overview
4.1. Introduction
4.1.1. Market Size & Forecast
4.2. Web-based
4.2.1. Market Size & Forecast
4.3. Cloud-based
4.3.1. Market Size & Forecast
4.4. On-premise
4.4.1. Market Size & Forecast

5. Application Overview
5.1. Introduction
5.1.1. Market Size & Forecast
5.2. Payers
5.2.1. Market Size & Forecast
5.3. Providers
5.3.1. Market Size & Forecast
5.4. Individual Users
5.4.1. Market Size & Forecast

6. Patient Engagement Software Market Regional Overview
6.1. Introduction
6.1.1. Market Size & Forecast
6.2. North America Patient Engagement Software Market
6.2.1. North America Market Size & Forecast, By Country
6.2.2. North America Market Size & Forecast, By Type
6.2.3. North America Market Size & Forecast, By Application
6.2.4. The U.S.
6.2.4.1. Market Size and Forecast
6.2.5. Canada
6.2.5.1. Market Size and Forecast
6.2.6. Mexico
6.2.6.1. Market Size and Forecast
6.3. Europe Patient Engagement Software Market
6.3.1. Europe Market Size & Forecast, By Country
6.3.2. Europe Market Size & Forecast, By Type
6.3.3. Europe Market Size & Forecast, By Application
6.3.4. Germany
6.3.4.1. Market Size and Forecast
6.3.5. France
6.3.5.1. Market Size and Forecast
6.3.6. UK
6.3.6.1. Market Size and Forecast
6.3.7. Italy
6.3.7.1. Market Size and Forecast
6.3.8. Spain
6.3.8.1. Market Size and Forecast
6.3.9. Rest of Europe
6.3.9.1. Market Size and Forecast
6.4. Asia-Pacific Patient Engagement Software Market
6.4.1. Asia-Pacific Market Size & Forecast, By Country
6.4.2. Asia-Pacific Market Size & Forecast, By Type
6.4.3. Asia-Pacific Market Size & Forecast, By Application
6.4.4. Japan
6.4.4.1. Market Size and Forecast
6.4.5. China
6.4.5.1. Market Size and Forecast
6.4.6. Australia
6.4.6.1. Market Size and Forecast
6.4.7. India
6.4.7.1. Market Size and Forecast
6.4.8. South Korea
6.4.8.1. Market Size and Forecast
6.4.9. Rest of Asia-Pacific
6.4.9.1. Market Size and Forecast
6.5. South America Patient Engagement Software Market
6.5.1. South America Market Size & Forecast, By Country
6.5.2. South America Market Size & Forecast, By Type
6.5.3. South America Market Size & Forecast, By Application
6.5.4. Brazil
6.5.4.1. Market Size and Forecast
6.5.5. Argentina
6.5.5.1. Market Size and Forecast
6.5.6. Rest of South America
6.5.6.1. Market Size and Forecast
6.6. Middle East & Africa Patient Engagement Software Market
6.6.1. Middle East & Africa Market Size & Forecast, By Country
6.6.2. Middle East & Africa Market Size & Forecast, By Type
6.6.3. Middle East & Africa Market Size & Forecast, By Application
6.6.4. GCC Countries
6.6.4.1. Market Size and Forecast
6.6.5. Egypt
6.6.5.1. Market Size and Forecast
6.6.6. South Africa
6.6.6.1. Market Size and Forecast
6.6.7. Rest of Middle East & Africa
6.6.7.1. Market Size and Forecast

7. Company Profile
7.1. IBM
7.1.1. Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
7.1.2. IBM Product Category, Application, and Specification
7.1.3. IBM Financial Performance (2016-2018)
7.1.4. Main Business/Business Overview
7.2. Cerner Corporation
7.3. Epic Systems
7.4. McKesson Corporation
7.5. Athenahealth
7.6. Allscripts
7.7. GetWell Network
7.8. Medecision
7.9. Lincor Solutions
7.10. Orion Health
7.11. Get Real
7.12. Oneview